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Privacy

Privacy Policy

This privacy policy will explain how Eggleton uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us
  • How to contact the appropriate authorities

What data do we collect?

Our Company may collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)
  • [Add any other data your company collects]

How do we collect your data?

You directly provide Eggleton with most of the data we collect. We may collect data and process data when you:

  • Book a table online or order a gift voucher / another item.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Sign up to our newsletter

How will we use your data?

Eggleton collects your data so that we can:

  • Process your order and manage your account.
  • Email you with confirmation of reservation or voucher purchase
  • Send you marketing mail
  • Contact you regarding a reservation or gift voucher you have purchased

If you agree, Eggleton will share your data with our partner companies so that they may offer you their products and services.

  • The Pony & Trap
  • Root
  • The Kensington Arms
  • Yurt Lush
  • Salt & Malt Chew Valley
  • Salt & Malt Wapping Wharf

When Eggleton processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Eggleton securely stores your data in ResDiary and Stripe databases as well as on a password protected file

We review our retention periods on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as it is set out in any relevant contract you hold with us.

Marketing

Eggleton would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

  • The Pony & Trap
  • Root
  • The Kensington Arms
  • Yurt Lush
  • Salt & Malt Chew Valley
  • Salt & Malt Wapping Wharf

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Eggleton from contacting you for marketing purposes or giving your data to other members of the Eggleton Group.

If you no longer wish to be contacted for marketing purposes, please notify us by email

What are your data protection rights?

Eggleton would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Eggleton for copies of your personal data.

The right to rectification – You have the right to request that Eggleton correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Eggleton erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Eggleton restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Eggleton’s processing of your personal data, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 01275 332627

Or write to us: The Pony & Trap, Moorledge Road, Chew Magna, bs408tq

Privacy policies of other websites

The Eggleton website contains links to other websites. Eggleton policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 3 September 2019.

How to contact us

If you have any questions about Eggleton‘s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: kate@theponyandtrap.co.uk

Call us: 01275 332627

Or write to us at: The Pony & Trap, Moorledge Road, Chew Magna, BS408TQ